AJAX Integration for Genetec Security Center

Ajax Logo

    In a context where threats are constantly evolving and the protection of assets and people is more crucial than ever, businesses and organizations must rely on efficient and intelligently connected security systems. It is with this in mind that the integration of AJAX Systems intrusion panels into Genetec Security Center becomes an indispensable asset.

    This integration combines the power of AJAX alarm systems, known for their reliability, speed, and advanced wireless and wired technology, with the unified management platform of Genetec. By integrating the intrusion panels into Security Center, we provide centralized management of all intrusion detection devices.

    Here are the main features of this integration:

    • Real-time monitoring of intrusion systems: AJAX panels detect intrusions and send instant alerts directly to Security Center, ensuring a quick and coordinated response.

    • Event correlation: intrusion alarms can be correlated with other security systems, such as video feeds or access control events, allowing for more in-depth incident analysis.

    • Unified interface: all information from AJAX intrusion systems is available in a single intuitive interface, facilitating incident management and continuous monitoring.

    • MotionCam image display: thanks to a dedicated plugin we have developed, images captured by MotionCam detectors are automatically displayed in Security Center when an event is triggered-providing instant visual verification.

    • Visual evidence at the time of detection: as soon as motion is detected, the photo captured at the time of the alert is displayed directly in Security Center - operators instantly know what they are dealing with.

    • Up to 5 images per alarm: each alarm can contain up to 5 images viewable directly from Security Desk, enabling faster decisions and fewer unnecessary interventions.

    • Complete traceability: access the full detection history in a dedicated MotionCam event report, or directly in the standard Security Desk alarm report - depending on your team's needs.

    • Scalability: the solution can be easily expanded to include new AJAX devices or to integrate other security technologies, thus meeting the growing needs of the organization.

    With this approach, operators benefit from a comprehensive and real-time overview of security incidents while automating responses to threats for enhanced efficiency. This integration also paves the way for seamless scalability, allowing the system to adapt to the future needs of the organization while ensuring strengthened cybersecurity to protect critical data.

Compatible AJAX Jeweller Hubs


Main Features of the Driver

GIP Integration Architecture

Ajax integration diagram in Genetec Security Center

Driver Configuration in Config Tool

    In Config Tool, the AJAX Driver offers the following features:

  • Connection settings with AJAX account (username and password)
  • Settings for the Hub to import
  • License parameters and status
  • Importing groups, inputs, outputs and users
  • A global view of the imported AJAX panel (Number of zones, inputs, outputs, and users)



Operational Control via Security Desk

    Integrating your intrusion panels with the AJAX driver allows you to leverage the unification offered by the Security Center platform:

  • Creating users
  • Status of inputs, outputs, and zones
  • Full, partial (night mode), or forced (with bypass) arming of zones
  • Disarming of zones
  • Bypassing of inputs
  • Acknowledgment of alarmed inputs
  • "Alert" button
  • Display of MotionCam photos in events
  • Display of MotionCam photos in alarms
  • Display of MotionCam photos in alarm reports

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Key Features and Benefits

FeaturesAvailability
wifi COMMUNICATION
IP Communicationcheck
(AJAX Cloud)
desktop_windows MONITORING AND REPORTING
Monitoring of panel alarmscheck
Monitoring of panel eventscheck
Monitoring of panel arming statuscheck
Intrusion zone activity reportscheck
Intrusion detection unit event reportscheck
map MAPPING FEATURES
Display status of intrusion zonescheck
Display status of inputs and outputscheck
Display halo icon on triggered alarmcheck
Use custom icons from the intrusion managercheck
settings ACTIONS FROM SECURITY CENTER
Arming/disarming the panel from Security Centercheck
Trigger panel alarms (EventToAction)check
Trigger panel outputs (EventToAction)check
Bypass inputscheck
Acknowledge alarmscheck
Silencing alarmclose
tune CONFIGURATION OPTIONS
Automatic discovery of intrusion entitiescheck
Link panel input to Security Center intrusion areascheck
Link cardholder to panel userscheck
Modify panel user PIN codecheck
Modify panel user cardclose
hub FEDERATION OPTIONS
Arming and disarming intrusion panelscheck
Panel and intrusion sector statuscheck
Panel and intrusion sector eventscheck
Reportingcheck
Hybrid deployment (On-premises Intrusion plugin -> SC SaaS)close

Frequently Asked Questions

Overview

What is the AJAX driver for Genetec Security Center?

The AJAX driver is a GIP-certified (Genetec Intrusion Protocol) module that integrates AJAX Systems wireless intrusion panels (Jeweller technology) into the unified Security Center platform. It delivers real-time monitoring, bidirectional control and MotionCam picture verification directly from Security Desk.

What are the benefits of integrating AJAX panels into Security Center?

Unified interface for all intrusion alarms, correlation with video feeds and access control, visual verification via MotionCam, centralized zone mapping and fast deployment thanks to Jeweller wireless - all from a single Security Desk operator workstation.

Is the AJAX driver Genetec-certified?

Yes. Certified GIP (Genetec Intrusion Protocol) driver for AJAX Jeweller wireless intrusion panels.

Compatibility & requirements

Which Genetec Security Center versions are supported?

Genetec Security Center 5.11, 5.12, 5.13 and 5.14.

Is the driver compatible with Security Center SaaS?

No. The driver requires an on-premise Security Center deployment because it installs as an intrusion extension (GIP) on the Intrusion Manager role. Security Center SaaS is not supported at this time.

Which AJAX Jeweller hubs are compatible?

HUB (2G/4G), HUB 2 (2G/4G), HUB 2 Plus, HUB Hybrid (2G/4G), Superior Hub Hybrid (4G), Superior Hub G3, EN54 Fire Hub and EN54 Hub 4G - all using Jeweller wireless radio technology.

Is a connection to the AJAX cloud required?

Yes. The driver communicates with AJAX hubs through the AJAX Cloud. The Security Center server must have outbound Internet access to connect to the AJAX Cloud and receive events in real time.

Features

How does real-time alarm monitoring work?

As soon as an AJAX panel detects an intrusion, the alarm is instantly pushed to Security Desk via the GIP protocol. Operators see the alarm, panel arming state and zone events, and can trigger response procedures (video verification, mapping, workflows) without leaving Security Center.

Does the driver support the MotionCam (picture verification) feature?

Yes. Up to 5 photos per alarm are automatically displayed in Security Desk for instant visual verification. Images are accessible from events, alarms, alarm reports and a dedicated MotionCam report for full traceability.

Can an AJAX panel be armed and disarmed from Security Center?

Yes. Control is bidirectional: Security Desk operators can arm / disarm the AJAX panel, trigger alarms and run zone actions directly from Security Center, without switching to the AJAX application.

Can the driver display zone states on Security Center maps?

Yes. The driver exposes intrusion zone, input and output states on Security Center maps, with a halo icon on triggered alarms and support for the custom icons of the Genetec intrusion manager.

Which actions and reports are available from Security Desk?

Intrusion zone activity reports, intrusion detection unit event reports, dedicated MotionCam report, MotionCam pictures in events and alarms, arm / disarm the panel, trigger alarms and monitor arming state - all from the unified Security Desk interface.

Licenses

What licenses are required?

ADX-AJAX-BASE (one license per integrated AJAX panel) + SMA-AJAX-1Y to 5Y (mandatory annual maintenance, from 1 to 5 years) + one Genetec Intrusion license GSC-1AP-AJAX per panel.