Universal Drone Management Platform Integration for Genetec Security Center

ADDONXPERT Drone Dispatcher universal drone integration logo

    DRONE DISPATCHER is a smart gateway that connects professional drone management platforms (such as FlytBase, Skydio Cloud, and others) to Genetec Security Center. This universal plugin enables centralized orchestration of aerial operations by integrating drone fleet management software into a unified security environment, supporting multiple drone technology providers.

    With this integration, operators manage their drone fleets directly from Security Center without switching between multiple software platforms. Live video streams, GPS coordinates, telemetry, system status, and mission history from any connected drone management platform are consolidated into the Security Center interface, enhancing situational awareness and operational responsiveness across the entire security infrastructure.

    • Unified platform integration: Drone management platforms, their associated drones, cameras, and docking stations are fully integrated within Genetec Security Center as native entities. The plugin bridges drone fleet software APIs with Security Center, ensuring real-time access to video feeds, telemetry data, and precise flight tracking.

    • Multi-platform compatibility: DRONE DISPATCHER functions as a universal middleware layer that translates between various drone management platform APIs (FlytBase, Skydio, custom platforms) and Security Center's REST APIs. This modular design allows new drone software vendors to be added without modifying Security Center configuration.

    • Smart missions and map-based navigation: DRONE DISPATCHER enables automated or manual drone dispatch to predefined locations, either on command or triggered by specific alerts. All flight paths are displayed in real-time on the system map, supporting faster response and targeted monitoring.

    • Enhanced coverage and resource efficiency: Automated drone operations reduce reaction times, provide access to hard-to-reach areas, and minimize the need for on-site personnel. Post-mission analysis also improves incident review and operational insights.

    • Interactive map markers and point-and-click navigation: Operators can interact directly with the Security Center map by right-clicking to create markers and send "Go to location" commands. This intuitive feature enables precise drone positioning by transmitting GPS coordinates from map markers directly to the drone management platforms, streamlining incident response and tactical deployment.

    Designed as a modular connector, DRONE DISPATCHER is compatible with multiple drone ecosystems and offers an open architecture that adapts to evolving security requirements. It's a strategic solution for any organization aiming to integrate aerial surveillance software into its security workflow-without vendor lock-in.

Main Features of DRONE DISPATCHER

DRONE DISPATCHER Integration Architecture

Connecting drone management software platforms to Security Center

Drone Dispatcher plugin system architecture diagram for multi-vendor drone integration in Genetec Security Center

Plugin Configuration in Config Tool

    In Config Tool, the DRONE DISPATCHER Plugin offers the following features:

  • Connection parameter with Security Center REST APIs
  • Addition and configuration of connection parameters for partners
  • Enabling/disabling of drones in Security Center
  • Enabling/disabling drone-related cameras in Security Center
  • Configuration of "Go to location" command for interactive map marker navigation


Operational Control via Security Desk

    The integration of your resources in the DRONE DISPATCHER Plugin allows you to take advantage of the unification offered by the Security Center platform:

  • Viewing of camera(s) by drone
  • Visualization of the position of the drone(s) on the Security Center map
  • GPS data visualization
  • Metadata visualization
  • Interactive marker management on Security Center map with "Go to location" command via right-click
  • Direct GPS coordinate transmission from map markers to drones
  • Playback of all information (cameras, GPS, Metadata and mapping monitoring) in a dedicated task


Key Features and Capabilities

FeaturesSupport
videocam Cameras
Integration of Drone Cameras check *
Drone Camera PTZ Control check *
Integration of DockStation Cameras check *
Offline Camera Management check *
gps_fixed Data & GPS
GPS Data check *
GPS Coordinate Transmission check *
Metadatas check *
map Map & Navigation
Interactive Map Markers check *
"Go to" Command check *
"Go to Mission" Command check *
notifications_active Incidents & Missions
Manual and Automatic Incident Position check *
Automatic and Manual Incident Creation and Dispatch check *
save Recording & Playback
Playback check *
Automatic Post-Mission Video Download check *

Frequently Asked Questions

Overview

What does the DRONE DISPATCHER plugin do?

The DRONE DISPATCHER plugin orchestrates multi-vendor drone missions directly from Genetec Security Center. Operators can dispatch drones on-demand from the map or automatically in response to geolocated events and alarms.

How does the plugin differ from a plain drone video stream?

A plain video feed only shows the drone's camera image. DRONE DISPATCHER goes much further: it triggers the mission (dispatch, GPS coordinates, incident creation), tracks the drone's live position on the map, manages mission metadata (battery, altitude, status) and chains Security Center actions (alarm, macro, email). It's a true orchestration plugin, not just a video viewer.

Is this a Genetec-certified plugin?

Yes. The Drone Dispatch Framework (DDF) is developed in partnership with Genetec and distributed with official Genetec part numbers (GSC-RS-ADDONX-DDF-*), ensuring compliance, support and Advantage contract eligibility.

Compatibility & prerequisites

Which Security Center versions are supported?

Genetec Security Center 5.11, 5.12, 5.13 and 5.14. The plugin installs as a native Security Center role with failover support.

Which drone vendors are supported?

The plugin is built on the Drone Dispatch Framework (DDF) and supports Skydio, FlytBase and Sunflower Labs integrations via dedicated add-ons. Each add-on handles vendor specifics such as docks, autonomous missions and video streaming.

Can multiple vendors be used simultaneously in the same installation?

Yes. Each vendor add-on is independent: on the same Security Center server, you can simultaneously have Skydio, FlytBase and Sunflower Labs drones controlled from the same interface. Useful for large heterogeneous sites or to test multiple platforms before standardization.

Is it compatible with Security Center SaaS?

No. The plugin requires an on-premise Security Center deployment (Enterprise packages). Security Center SaaS is not currently supported because the Drone Dispatch Framework requires a native Genetec server role.

Features

Can a drone mission be triggered automatically from an alarm?

Yes. Through Security Center's native Event-to-Action mechanism, drone dispatch can be triggered automatically on any alarm or event containing GPS coordinates. Right-click on the map also allows manual dispatch.

How does manual dispatch from the map work?

From any Security Center map, the operator right-clicks at the desired location to create an incident marker. The marker's GPS coordinates are automatically sent to the vendor drone (Skydio, FlytBase, Sunflower). The vendor operator then decides whether to authorize the actual dispatch.

Does the plugin handle Return-to-Launch / Return-to-Home (RTL/RTH)?

Yes, but managed by the vendor's drone / dock (Skydio Dock, FlytBase, Sunflower Hive). DRONE DISPATCHER sends the mission; RTL/RTH is native to the drone platform and can be triggered on signal loss, low battery or end of mission.

Can multiple drones be tracked in flight simultaneously?

Yes. The plugin supports a multi-drone fleet flying simultaneously. Each drone is represented as a distinct Security Center entity with its GPS position, Omnicast camera and specific metadata. The map displays all active drones in real time.

Is drone video integrated with Omnicast?

Yes. Onboard cameras are integrated as native Omnicast cameras in Security Center, with real-time streaming in Security Desk, recording (per Omnicast configuration) and playback. No third-party viewer required.

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